If a client appears to be in denial due to discrepancies stated during an intake interview, which of the following statements by the counselor would be MOST appropriate?

Prepare for the North Carolina Certified Alcohol and Drug Counselor Test. Study effectively with flashcards and multiple choice questions, each offering hints and explanations. Get ready to excel on your exam!

The most appropriate response in this scenario is one that seeks clarification and encourages open communication. By saying "I'm not sure I understand. Let me check this out," the counselor expresses a genuine interest in understanding the client’s perspective and acknowledges the discrepancies in a non-confrontational manner. This response creates a safe space for the client to elaborate on their thoughts and feelings without feeling attacked or judged. It can help build rapport and trust, which are essential in a therapeutic relationship, especially in cases where the client may be struggling with denial.

In contrast, other responses may come off as confrontational or dismissive. Phrasing that challenges the client—like asking which statement is "really the truth"—could provoke defensiveness rather than facilitate dialogue. Statements like "There's a lot of confusion in your story" may suggest that the counselor is attributing fault to the client’s narrative, rather than seeking to understand it. Similarly, stating that "addiction fosters denial" could further alienate the client and detract from the goal of achieving understanding and support. Overall, promoting open dialogue is key to effectively addressing any discrepancies and aiding the client in recognizing their situation.

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