The first contact a potential client has with an agency is typically for what purpose?

The first contact a potential client has with an agency is typically for screening because this is a critical step in the treatment process. Screening serves as the initial evaluation to determine the individual's level of substance use and the impact it has on their life. It helps identify immediate needs and appropriateness for services while guiding referrals as necessary. This process often involves standardized tools or questionnaires that assess the severity and nature of the individual's substance use, risk factors, and possible co-occurring disorders.

Leading to this, other options like family therapy and education are usually pursued later in the treatment process. While psychosocial assessments may occur subsequently to gain a deeper understanding of the client’s socio-emotional background, they are also conducted at a different stage, typically after initial screening has pointed to the need for more detailed evaluation. Screening thus acts as the gateway to appropriate services, making it a fundamental first step in engaging clients in assistance.