When making a referral, which of the following actions should NOT be taken?

When making a referral, it is important to prioritize the client's needs and the integrity of the counseling relationship. The action of seeking a referral fee from the referral agency is generally inappropriate for a counselor, as it can create a conflict of interest and compromise the trust between the counselor and the client. Counselors are ethically bound to act in the best interest of their clients, and the focus should remain on providing the best support and resources available to assist the client.

On the other hand, sharing knowledge about the referral agency can help build the client's confidence and make the transition smoother. Offering to make the initial contact can facilitate engagement and ensure the client receives appropriate care. Additionally, having the client sign a release of confidentiality is a crucial step in maintaining legal and ethical standards, safeguarding the client's privacy while allowing for necessary communication.

Therefore, the focus of the referral process should always be on the client's welfare and appropriate professional conduct, rather than personal financial incentives.