Which approach is least effective in building rapport with clients?

Maintaining a strict professional demeanor can hinder the development of rapport with clients. Rapport is built on trust, understanding, and a sense of connection between the counselor and the client. When a counselor presents a rigid, overly formal demeanor, it may create a barrier that prevents clients from feeling comfortable and open during their sessions.

On the other hand, approaches that emphasize empathy, openness, and active listening foster a supportive environment that encourages clients to share their thoughts and feelings without fear of judgment. Building rapport often requires personal warmth and a genuine interest in the client’s experiences, which a strict professional demeanor does not provide. Therefore, while professionalism is essential, it must be balanced with approaches that promote a more inviting and relational dynamic to effectively connect with clients.